1. Definitions

For the purposes of these Terms & Conditions:

• “Company”, “We”, “Us”, or “Our” refers to JMDigital Australia Pty Ltd (ABN: 42 680 440 028), including its subsidiaries, affiliates, and authorised representatives.

• “Client” or “Customer” refers to any individual, business, or entity that receives an invoice from the Company for products or services rendered.

• “Invoice” refers to any billing statement issued by the Company detailing the products or services provided, the total amount due, and the due date.

• “Platform” refers to the Company’s official website, https://jmdt.net.au, and any digital portals used for invoicing and payments.

By engaging with the Company and making payments based on an issued Invoice, the Client agrees to these Terms & Conditions.

2. Payment Terms

2.1 Payment Due Date

• Payment must be received in full by the due date stated on the Invoice.

• If payment is not received by the due date, the Invoice will be considered overdue and subject to additional fees as outlined in Section 3.

2.2 Accepted Payment Methods

Clients may settle their invoices using one of the following payment methods:

• Direct Deposit: Bank transfers must reference the Invoice number for proper allocation.

• Credit/Debit Card Payments: Processed via Square, supporting most major national and international cards, as well as Apple Pay and Google Pay.

• Online Payment Portal: A secure payment link is provided on the Invoice for immediate online transactions.

The Client is responsible for ensuring that payments are made using the correct details to avoid processing delays.

3. Late Payments & Fees

3.1 Overdue Payments

• If an Invoice remains unpaid beyond 30 days from the due date, the Company reserves the right to issue payment reminders and escalate collection efforts.

• If an Invoice remains unpaid beyond 60 days, the Company reserves the right to suspend services provided to the Client until the outstanding balance is cleared.

3.2 Administration & Reinstatement Fees

• A monthly administration fee of $50 AUD will be applied to all overdue accounts.

• If services have been suspended due to non-payment, a reinstatement fee may be charged before services are restored.

3.3 Debt Recovery & Legal Action

• If an Invoice remains unpaid beyond 90 days, the Company reserves the right to engage debt collection agencies or initiate legal proceedings to recover the outstanding amount. Any additional costs incurred (e.g., legal fees, collection charges) will be added to the Client’s balance.

4. Refunds & Disputes

4.1 Refund Policy

• The Company does not offer refunds for digital services, subscriptions, or hosting fees once they have been rendered or processed.

• If a refund is deemed applicable at the Company’s discretion, processing times may vary based on the payment method used.

4.2 Invoice Disputes

• If the Client believes an Invoice is incorrect, they must notify the Company in writing within 7 days of the Invoice date.

• Disputed amounts must still be paid in full while under review. If the dispute is resolved in the Client’s favour, any overpaid amount will be credited or refunded.

5. Service Suspension & Termination

5.1 Suspension Due to Non-Payment

• If an Invoice remains unpaid beyond 60 days, the Company reserves the right to suspend any ongoing services associated with the Client.

• Suspended services will not be restored until the overdue balance is settled, including any applicable fees.

5.2 Service Termination

• If an Invoice remains unpaid beyond 90 days, the Company reserves the right to terminate any ongoing agreements with the Client.

• Termination of services does not exempt the Client from paying any outstanding amounts owed.

6. Changes to Payment Details

6.1 Bank Account Updates

• The Company may update its bank details from time to time. Clients are advised to always refer to the latest Invoice or contact the Company for verification before making payments.

• The Company is not liable for any payments made to outdated or incorrect account details.

6.2 Payment Security

• Payments must only be made through the approved methods listed in Section 2.2.

• The Company will never request payments via unsolicited emails or messages. Clients should report any suspicious payment requests immediately.

8. Contact Information

For any payment-related inquiries, disputes, or concerns, Clients may contact:

JMDigital Australia Pty Ltd

📍 Website: https://jmdt.net.au

📧 Email: billing@jmdt.net

📞 Phone: +61 8 7082 0540

📞 Mobile: +61 485 840 563